SHIPPING TIMES & COSTS / COVID-19
Parcels will be sent with Colissimo expert for France Metropolitaine (Corsica included) and with Colissimo international for the other countries
Standard shipping times for France: 6 to 14 working days after the order has been shipped.
Due to the major difficulties due to COVID-19 suffered by the postal services, standard shipping times for Europe*: 8 to 30 working days after the order has been dispatched (Once your parcel has arrived in your country, it will be forwarded to an internal postal service, according to standard shipping procedures).
Tracking and delivery can take up to a month for some regions (Switzerland, UK - Brexit, Germany, Ireland, Cyprus, Romania...).
Please find below, the delivery costs:
- France : 7 €
- Europe* : 15 €
- Switzerland: 15 €
- French Overseas Departments and Territories : 15 €
TO THE ATTENTION OF UK CITIZENS
Since Brexit, import laws and applied taxes have changed.
Additional charges may be paid at local customs to obtain your package.
Please contact the customs in your country for more information.
For now, www.montaleparfums.com can only ship to Europe*. The orders are shipped in 72h after payment (excluding weekends and public holidays) for any other questions regarding online shopping, please send an email to email@example.com - Tel: +33 1 40 70 07 09
* EUROPE SHIPPING INFORMATION
We deliver to the following countries:
- Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Spain, Slovakia, Slovenia, Sweden, Switzerland, The Netherlands and United Kingdom.
FOR MAY PARCEL RETURNS
We accept returns of defective or damaged products.
However, please send us an email firstname.lastname@example.org before sending it, confirming that your problem has been taken care of. We will then give you the return address.