SHIPPING TIMES & COSTS / COVID-19
Parcels will be sent with Colissimo expert for France Metropolitaine (Corsica included) and with Colissimo international for the other countries
Standard shipping times for France: 6 to 14 working days after the order has been shipped.
Standard shipping times for Europe*: 8 to 17 working days after the order has been shipped (Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard shipping procedures.)
Please find below, the delivery costs:
- France : 7 €
- Italie : 20 €
- Europe* : 15 €
- Suisse : 15 €
- French Overseas Departments and Territories : 15 €
For now, www.montaleparfums.com can only ship to Europe*. The orders are shipped in 72h after payment (excluding weekends and public holidays) for any other questions regarding online shopping, please send an email to email@example.com - Tel: +33 1 40 70 07 09
* EUROPE SHIPPING INFORMATION
We deliver to the following countries:
- Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israël, Italy, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Spain, Slovakia, Slovenia, Sweden and Switzerland, The Netherlands & United Kingdom.
FOR PARCEL RETURNS
We accept returns of defective or damaged products.
However, please send us an email firstname.lastname@example.org before sending it, confirming that your problem has been taken care of. We will then give you the return address.
All complaints must be made within 14 working days after the ordering.
Any package announced delivered by the postal services will be considered as such. In case of disagreement on the delivery of the package, it is the customer's responsibility to file a request jointly with Montale Paris. A package must be considered as lost. or stolen for a refund or replacement of products.