PRIVACY AND PERSONAL DATA PROTECTION POLICY


The purpose of this Privacy Policy (the "Policy") is to provide a clear description of how 5TH ESSENCE SQUARE ("5TH", "Us", "Our") processes the Personal Data of its customers.

5TH pays great attention to the protection and security of the personal data ("Personal Data") of its customers ("You", "Your") and complies with transparency standards regarding the use of your Personal Data.

The Policy also sets out your rights in relation to the Personal Data you provide to us. Specific information also appears on each collection form to ensure that complete information has been provided to You before any processing of Your data takes place. Each user is also invited to read the Our Cookies section on the Site.

5TH is subject, in particular, to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and free movement of this data and which repeals Directive 95/46/EC (General Data Protection Regulation), as well as the rest of the regulations applicable at any time, as well as the General Data Protection Regulation ("GDPR"). The terms written in capital letters in the Policy have the meaning expressly defined therein or attributed to them by the Applicable Regulations.

5TH ESSENCE SQUARE, S.L – CIF B65902736, address at Calle de Avda. Verge de Montserrat, 51 2-2, El Prat de Llobregat (08820 – BARCELONA). Registered in the Mercantile Registry of Barcelona, volume 29986 Folio 125 Page B167707.

5TH is the controller of your personal data processed in relation to the activity of the website https://montaleparfums.com/es/ ("Our site").

1. When do we collect your personal data?
We collect personal data that you provide directly to us when:

  • Create an online account on Our Site;
  • Make purchases on Our Site;
  • You agree to receive our newsletter;
  • Request customer support in the context of, for example, tracking an order;
  • Communicate with us through third-party social networks such as Facebook or Instagram;
  • Contact us by email or phone as part of our customer service.

Finally, we automatically collect certain information about you through "cookies" when you access, use our site, or transact business with us. We refer you to our Cookie Management Policy for more details.

2. What Personal Data do we collect?
We collect the following personal data from you:

  • Surname and first name;
  • Email address;
  • Password for your customer account;
  • Mailing address;
  • Phone number;
  • Birthdate;
  • Order history and details;
  • Transaction data (transaction number, payment number, purchase amount);
  • Any other information that you provide to us.

Our online payment service providers collect your banking details in accordance with applicable regulations and in accordance with their respective personal data management policies, which we recommend that you read carefully:
Paypal – Privacy Policy

Your personal data that we may collect automatically includes:

  • IP address;
  • Browser type and version;
  • Type and version of the operating system.

3. For what purposes is Your Personal Data collected?
The purpose of processing your personal data is to provide you with our products and fulfill orders you place on our site.

In particular, on the legal basis of the need for personal data related to the performance of the contract you enter into with us, we collect your personal data for specific, explicit and legitimate purposes, which are the following:

  • Creation and management of your customer account;
  • Order registration, tracking and billing management;
  • Support from our customer service department;
  • Any operation related to the management of Our clients.

We may collect your data after obtaining your consent for the following purposes:

  • Storing cookies to facilitate your navigation, personalizing the content of our site; we refer you to our Cookie Management Policy;
  • Share your data with business partners.

Finally, you will not receive any commercial messages from us unless we have previously obtained your consent. Therefore, if you checked the "Receive our newsletter" box at the time your account was created, you agreed to receive commercial messages from 5TH. In this case, your email address will be used for commercial marketing purposes.

4. The retention period of your personal data
Your personal data is retained for the entire duration of your relationship with us and for a period not exceeding the duration necessary for the purposes for which it is collected and processed in relation to our relationship with you.

If you are one of our customers and have created a customer account, your personal data will be retained for a period of three years from the expiration of that account.

If you are one of our potential clients, your personal data will be retained for a period of three years from the date of collection or your last response to our requests.

However, some Personal Data may be stored for longer periods than those indicated below where such retention is required by law, or where such retention is necessary in the event of a dispute.

5. Who has access to Your Personal Data?
We collect and process your personal data solely for Our own purposes and do not sell it to third parties under any circumstances.

However, to administer Our Site, your Personal Data may be communicated:

  • To other recipients, who process it on your behalf. These are police or judicial authorities within the framework of requests in accordance with current legislation.
  • Or to our data processors, who process the data on Our behalf and in accordance with Our instructions. These are Our service providers involved in the tasks that We entrust to them in relation to:
    • Registering orders, managing their tracking, billing and inventory management;
    • Secure payment on our site;
    • Support from Our customer service department;
    • Collecting and managing customer reviews;
    • Management of customer loyalty and marketing campaigns;
    • The development, maintenance and hosting of our site;
    • Setting cookies and audience measurements;
    • Communication through social networks.

6. How is your personal data protected?
As a data controller, 5TH applies strict data privacy measures.

In particular, 5TH uses authentication and encryption techniques, particularly when you send your bank details to make payment for a purchase through the proposed payment providers.

We ask that you do not reveal your confidential information, such as your password, which protects your user account.

Additionally, we recommend that you use a unique, reliable password and change it periodically.

Finally, if you believe that someone is using your customer account illegally, please notify us immediately.

Your data is secure and is only accessible to the people indicated above in article 5 of this Policy.

7. What rights do you have?
You have a number of rights in relation to your personal data and its processing.

  • Right to Information about the Processing of your Personal Data
    In particular, you may be informed of the use made of Your Personal Data through this Policy.

  • Right of access, rectification and deletion ("right to be forgotten") and right to limit processing
    The exercise of these rights requires that the Data Controller has the possibility of identifying the Data Subject in order to communicate the Personal Data that concerns him or her, communicate it to you, delete it, limit its use or rectify it.

If you have a customer account, you can directly access your online customer account data, your transaction history and your subscription options.

This access also allows You to correct, modify or delete Your identification data and your contact data.

Where the processing of your personal data is based on your consent, you may withdraw your consent at any time.

In particular, this right is exercised by changing your newsletter subscription option.

You can also request the deletion of Your Personal Data, but also that we stop Processing Your Personal Data temporarily or permanently within the limits established in the Applicable Regulations.

  • Right to object
    You may object to the Processing of Your Personal Data for reasons related to Your personal situation.

  • Right to file a claim with a supervisory authority
    If, despite 5TH's efforts to maintain the confidentiality of Your data and protect Your privacy, You consider that Your rights are not respected, You have the right to lodge a complaint with a Supervisory Authority. A list of supervisory authorities is available on the European Commission website.
    The Spanish Data Protection Agency (AEPD) https://www.aepd.es/

How can you contact us to exercise your rights?
If you have any questions and/or wish to exercise your rights, you can contact us, electronically or by post, by sending a letter accompanied by a copy of any valid identification document to the following address: montaleparfumsbarcelona@gmail.com or Rambla Catalunya 127, Eixample, 08008 Barcelona, Spain.

We undertake to respond to you as soon as possible and, in any case, within one month of receiving your request.

To stop receiving marketing messages from MONTALE, you may also click the unsubscribe link in each of Our messages.

8. Transfer outside the European Union
The use of Our Site and its functions may involve data transfers to countries outside the European Union.

In this case, where these countries do not benefit from an adequacy decision as provided by the GDPR, several measures are implemented to ensure that Personal Data transferred to these countries is adequately protected in accordance with the provisions of the GDPR.

In fact, if we transfer your personal data to third parties outside the European Union, we always do so in accordance with the provisions of the GDPR and, consequently, we take all appropriate measures to protect your

personal data and, in particular, through standard contractual clauses approved by the European Commission.

9. Changes to the Privacy Policy
5TH may modify its Treatment, within the limit of compliance with the Applicable Regulations, and undertakes to update the Policy accordingly.

10. Applicable law and dispute resolution
This policy is subject to Spanish law. In the event of a dispute and if an amicable agreement cannot be reached, the competent court will be the one determined in accordance with the applicable procedural rules.

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