We accept the following payment options:
- American Express
Europerfumes is a New Jersey based company and we are required by law to collect sales tax on orders shipped within New Jersey. Any orders shipped to a destination outside of New Jersey are exempt from sales tax.
|Orders over $50||Standard Ground||Free|
|Orders less than $50||Standard Ground||$8.95|
|Expedited shipping||2 business days||$20.00|
|Discovery Kits||Standard ground||$4.50|
|Individual Samples||Standard ground||$4.00|
*Please note that the shipping carrier may apply additional brokerage and fees when shipping to Canada.
Why is my shipment delayed?
Montale US is committed to and taking CDC-recommended steps in our corporate office and manufacturing facilities. These include the option for many of our employees to work from home and continue to practice social distancing, and other best practices to help protect and support our production teams and you, our valued customers.
Our teams are working overtime to produce and ship the top-quality Montale products to you, our customers around the world, as quickly as possible. You may experience delays due to the number of orders being processed and extended lead times for shipping many of which are imposed by our delivery partners, including and not limited to UPS, USPS, FedEx and DHL. Please check with your carrier for accurate delivery information so that we can collectively get through this extraordinary time.
Thank you in advance — not only for your loyalty to Montale US, but for your patience! The staff at Montale US are with you and your loved ones and hope that our products offer you some comfort and support as we take on this challenge together.
Your satisfaction is extremely important to us, so please contact us if you would like to return a product or you are not happy with your purchase. Although we do not accept returns on items that have been opened we will consider refunds on a case by case basis.
Please contact us and provide order details.